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ECOBANK NIGERIA LIMITED

Company Name: ECOBANK NIGERIA LIMITED

Country: Nigeria

Certified Under: The APM Group

Version of ISO/IEC 20000: 2011

Certification Status: Issued

Certification Start Date: 26 Feb 2015

Certification Expiry Date: 25 Feb 2018

RCB Certified by: Bureau Veritas Certification Holding SAS

The Scope of the certification is:
THE IT SERVICE MANAGEMENT SYSTEM supporting the provision of THE FOLLOWING SERVICES TO ECOBANK NIGERIA LIMITED, LOCATED AT 21, AHMADU BELL0 WAY, VICTORIA ISLAND, LAGOS STATE, NIGERIA

1. CORE-BANKING APPLICATION SUPPORT service
2. BUSINESS APPLICATIONS SUPPORT service
3. CARDS AND SWITCHING SERVICES
4. POINT OF SALE / AUTOMATED TELLER MACHINE SUPPORT service
5. DESKTOP SUPPORT service
6. CONNECTIVITY service FOR LINK, INTERNET AND VOICE
7. FILE MANAGEMENT SERVICE
8. EMAIL (MESSAGING) AND COLLABORATION SERVICE
9. BUSINESS REPORTING service
10. SERVICE DESK service

The Location covered by the certification is:
21, AHMADU BELL0 WAY,
VICTORIA ISLAND, LAGOS STATE, NIGERIA

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