IBM China / Hong Kong Limited
IBM China / Hong Kong Limited is a certified organization under the APM Group ISO/IEC 20000 Certification scheme. This certification was issued on 19/01/2011 by Bureau Veritas Certification Holding.
The Scope of the certification is:
The service management system that supports the provision of IT service management to customers of IBM Global Account in Hong Kong in the following areas: IT infrastructure support services, IT security and risk management services, end user support services, voice telephony support services, service management, call center services.
The Location covered by the certification is:
- IBM China/ Hong Kong Limited, 10/f, PCCW Tower, Taikoo Place, 979 King’s Road, Quarry Bay, Hong Kong.
- IBM Global Delivery Shenzhen Center, 6/f Liming Building, South Area, Shenzhen, Hi-Tech Industrial Park, Nan Shan District, Shenzhen, People’s Republic of China, 518057.