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Kontrax EAD

Company Name: Kontrax EAD

Country: Bulgaria

Certified Under: The APM Group

Version of ISO/IEC 20000: 2011

Certification Status: Issued

Certification Start Date: 17 Dec 2012

Certification Expiry Date:

RCB Certified by: Lloyd's Register Quality Assurance (LRQA)

The Scope of the certification is:
Service Management System for internal and external customers in Bulgaria documented in the Service catalogue: Internal IT infrastructure maintenance and IT services in Kontrax EAD. Services for external customers - maintenance of IT infrastructure and software systems, service support, warranty and post warranty maintenance of IT systems, hardware and software, full-service maintenance of printing management systems (MDS), including 24x7x365.

The Location covered by the certification is:
13 Tintyava Str., 1113 Sofia, Bulgaria.

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