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2011 version of ISO/IEC 20000 Part 1 to be published

It has been confirmed that the 2011 version of ISO/IEC 20000 Part 1 will be published the week commencing 11 April 2011.

This is likely to affect both the APMG ISO/IEC 20000 Qualification and Certification Schemes. APMG will assess the impact of this update and make announcements in due course concerning consequent changes to both Schemes.

It is anticipated that there will be transitional arrangements for both the Qualification and Certification Schemes. Any changes to Scheme regulations will be notified to Accredited Training Organizations and Registered Certification Bodies in the normal way.

For further information contact:

Kate Winter
PR Manager

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