Publications
The ISO/IEC 20000 Standard can be purchased directly from the International Organization for Standardization (ISO) website.
Supporting Publications
A range of ISO/IEC 20000 and ITIL® related publications are available for purchase from APMG's own bookshop APMG-Business Books at www.apmg-businessbooks.com.
itSMF-UK also stock a range of relevant titles in the ISO standards category of their online bookshop.
In this section
Planning and Achieving ISO/IEC 20000 Certification Version 2
By Ashley Hanna, Stuart Rance, Colin Rudd & Eddie Pott.