ISO/IEC 20000 Resources
*Minor differences may exist between the scope as published here and that on the certificate. These differences will generally be caused by changes to English translations, or the addition of information preprinted elsewhere on the certificate. Any such differences will not affect the context of the certified scope.
- ISO/IEC 20000 White Paper by APMG-International
- ITIL® V3 and ISO/IEC 20000 White Paper by Jenny Dugmore & Sharon Taylor for www.best-management-practice.com
Join the APMG-International ISO/IEC 20000 Group on LinkedIn for discussion around the RCB, certification and qualification schemes.
- APM Group Ltd
- APMG-International's ISO/IEC 20000 Films
- itSMF International
- International Organization for Standardization (ISO)
In this section
ISO/IEC 20000 Scheme Film
Watch our film, first broadcast in March 2011, where our panel of experts discuss APMG's acquisition of the scheme and the plans for the future.