However, it is clearly more valuable for such claims to be independently verified as part of a formal certification scheme. ISO 9000 and BS 7799/ISO 17799 are examples where such certification schemes have already been established.
itSMF created, and now manages the ISO/IEC 20000 IT Service Management Certification Scheme (the scheme) which provides this independent verification against ISO/IEC 20000.-- Operation of the scheme is closely monitored by itSMF to ensure consistency of-implementation.
Any organisation wishing to be formally certified against the scheme will need to be assessed by an itSMF Registered Certification Body (RCB). Once the requirements of ISO/IEC 20000 have been satisfied, the RCB will issue a certificate of conformance and the organisation will be eligible to use the-itSMF ISO/IEC 20000 logo as a sign of their achievement (the logo appears in the top right of this web site) and may also request a listing on this web site, enabling instant verification by visitors.