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ISO/IEC 20000 Certification

Certified Organisation


HBOS Card Services is acertified organisation under the itSMF Certification scheme.  The certificate was issued on 17 August by BSI.

The Scope is:

The IT Service Management System that covers the provision of IT Services namely BASE2000, BWMS, Autoscore and telephoney systems to HBOS Retail IT - Personal lending customers within the technical and organisational bounderies of personal lending in Cardiff Gate.



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